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AI agent oversight

Independent oversight of what your AI agents actually say.

Deflected isn't the same as kept.

Your AI's dashboard counts the conversations it closed. Isara reads every one of them for what that number misses: made-up answers, off-policy promises, a bad tone and customers who simply gave up. Findings go to the team that owns the AI first, with a record you keep.

What independent AI oversight gives you

Surface errors early

Catch problems before they become complaints

Accuracy failures, fabrications and policy inconsistencies identified in near real time - not discovered weeks later through churn.

So you fix issues before they show up as complaints or churn.

Catch problems before they become complaints
An audit trail you own

A record of what your AI said, yours to keep

A structured, independent record of what your AI said and did to customers - yours to keep, review and prove.

So you can prove what your AI did, on your terms, to anyone who asks.

A record of what your AI said, yours to keep
Quality, not throughput

Measure what actually matters

Frustration, effort and resolution quality across 100% of AI conversations - rigorous quality scoring, not vanity deflection metrics.

So you optimise for customers kept, not tickets deflected.

Measure what actually matters
Connects in minutes

No-code, no change to your stack

Isara connects to the platform running your AI in minutes and keeps your agents where they are - read-only, independent, out of the way.

So you get oversight this week, not after a quarter-long project.

No-code, no change to your stack
Why independent

Oversight that keeps humans in control.

Findings to the owner first

The team that owns the AI gets a fix list privately, so they can act before anyone else asks.

Works with any AI

Built in-house or bought, whichever platform runs your agent, Isara reads the conversations it has.

Built for regulated teams

Governance and compliance tracked continuously, not bolted on later.

Questions about AI oversight

Does this work with any AI agent?

Yes - Isara is independent of the platform, so it monitors AI agents from any vendor.

How is this different from my platform’s dashboard?

Your platform shows how much your AI handled. Isara reads what it actually said, so the errors that never generate a complaint still surface, along with the customers who gave up.

What does it detect?

Fabrications, off-policy promises, inaccurate answers, poor tone, and compliance risks - with the exact conversation behind each finding.

See what your AI is really telling customers.

Start free - no credit card, connect in minutes.